FAQ

How can I return my order?

We love our Products and we’re confident you & your pup will too!In case things don’t go as planned, our return and refund policy is designed to make things as easy as possible for you. We offer 30 day money back guarantee on all purchases.

How long will it take to get my orders?

We offer FREE Worldwide Shipping!

All orders will be shipped within a 24-48 hours timeframe. Depending on your geographic location, the delivery may take approximately 4-8 business days. Although we offer shipping to all countries, a few islands are excluded from our delivery area. If your country is available during checkout we ship to your country. We also provide standard international tracked shipping at no additional cost on all orders.

How Do I Track My Order?

We will send you a shipping confirmation email with the tracking number for your order. The shipping confirmation email will be sent to the email that you provided when placing your order. It will guide you on how to track your package.

Please note that the tracking information will be available 2-5 days after you have received your shipping confirmation email.

  • FREE SHIPPING

    Free shipping on all US order or order above $20

  • SUPPORT 24/7

    Contact us 24 hours a day, 7 days a week

  • 30 DAYS RETURN

    Simply return it within 30 days for an exchange.

  • 100% PAYMENT SECURE

    We ensure secure payment with PEV